PCR003: A Qualitative Study of Strategies and Challenges in Training Behavioral Health Workforce for Integrated Primary Care

Kris (Pui Kwan) Ma, PhD; Maria Prado, MPH; Erin LePoire, BA, BS, MPH; Anna Ratzliff, MD, PhD; Kari Stephens, PhD

Abstract

Context: COVID-19 has underscored the need to accelerate behavioral health (BH) integration in primary care, where many patients seek mental health services. Expanding BH integration requires a strong and sustainable BH workforce trained to work in primary care. Psychology internship is a critical period of development when doctorate-level therapists receive supervised clinical experiences with integrated primary care. Objective: To explore the strategies and challenges of teaching psychology trainees to practice BH in primary care. Study Design: Qualitative study. Setting: Nine out of 11 psychology internship and postdoctoral fellowship programs across the Washington State that provide integrated primary care training were recruited. Response rate was 82%. Population studied: Twelve training leads and supervisors completed semi-structured interviews between December 2020 – March 2021. Outcome measures: Interviews focused on participant experiences with providing educational training and supervision to psychology trainees practicing integrated primary care. Data were analyzed using grounded theory approach. Results: Four strategies emerged – orient trainees with extensive onboarding to the culture, context, and function of primary care; provide a psychologically safe space for open dialogues that facilitate professional identity development; model the skills needed to collaborate with primary care teams; and create a structured environment for trainees to practice the skills. Training leads and supervisors also reported three challenges – strategies to address trainees’ difficulties with acculturating to the culture of primary care; loss of opportunities to shadow and interact with primary care providers due to telemedicine during COVID-19; and limitations of the traditional supervision structure to accommodate the unpredictable and urgent crises experienced by trainees in fast-paced primary care settings. Conclusion: Future recommendations include early exposure to primary care during psychology graduate training, a hybrid model of fixed and flexible supervision schedules, and intentional efforts to define and balance in-person and remote teaching for different types of training needs.
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Jack Westfall
jwestfall@aafp.org 11/19/2021

great poster. terrific research. consider submitting to the special issue on integrated behavioral health workforce. https://www.apa.org/pubs/journals/fsh/call-papers-innovations-behavioral-health-workforce

Dennis Baumgardner, MD
11/19/2021

Nicely formatted poster!

Judy Belle Brown
jbbrown@uwo.ca 11/19/2021

As a social worker who has worked in the primary care environment for over 40 years (yikes!! this poster really resonated with me! Learning the culture, context and function of primary care is the foundation of collaborative care and excellent team work! Thanks!!

Paul James
jamespa@uw.edu 11/20/2021

Hi Kris and Kari, Wonderful work! I am excited that you are engaged in these questions. It may be helpful to consider other members of the BH team including SW, nursing and others. Working with the Center for Health Workforce Studies is another synergistic opportunity. Many thanks, Paul

William R. Phillips
wphllps@uw.edu 11/21/2021

Very important Fascinating research question. I would like to see the research extend to other behavioral health professionals. Most people working at such settings are not psychologist but social workers and counselors. How can we work  most effectively with the trainers and programs before these graduates come to work with us in the integrated teams? Thanks for sharing your work here at NAPCRG. Bill

Diane Harper
harperdi@med.umich.edu 11/21/2021

Physician burn out, while not the goal of this work, is helped by having a very functional comprehensive team approach to care. Our SW are very important allies! Thank you for your work!

Emily Godfrey
11/22/2021

Great poster~the care collaboration highlighted in this poster is excellent. Well done!

Gillian Bartlett
gillian.bartlett@health.missouri.edu 11/22/2021

So glad to see this work addressing this critical primary care provider group. Also great to see specific strategies being evaluated.

Richelle J. Koopman
koopmanr@health.missouri.edu 11/22/2021

I enjoyed reading this poster.  I am wondering about the homogeneity of the included clinics and the degree of overarching leadership structure for the clinics.  While qualitative research is not necessarily designed to be “generalizable”, readers will naturally wonder how your findings might apply to their setting.  And of course, sharing your knowledge to help others is one of the reasons to publish. That might be something to consider for the discussion when you are writing for publication.  Thanks!

Andy Pasternak
avpiv711@sbcglobal.net 11/26/2021

Very nice poster- As others have said here, I'd love to see this expanded and implemented as it's a critical topic

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