PCR070: The AI Will See You Now: Feasibility and Acceptability of a Conversational AI Medical Interviewing System
Grace Hong, BA; Steven Lin, MD; Margaret Smith, MBA; Bridget Scallen
Grace Hong, BA; Steven Lin, MD; Margaret Smith, MBA; Bridget Scallen
This is important. Too many patients have asked Siri or Alexa what to do about their fever. Having some kind of AI for triage to ED, urgicare, or portal messaging their physician is needed!
Very interesting evaluation of patient acceptance of AI technology for medical history interesting. So glad the tool is named Genie and not HAL (2001 Space Odyssey, 1968). Having an avatar and human voice should make this technology more likely to be accepted. Great thoughts on future research for these types of tools in primary care.
Very cool study and important findings! I'm curious how you decided on what Genie would look or sound like, and if you think any of the results would change if there was a different interface?
Really interesting study. Will you expand the study to a larger study population with a more diverse patient population? I wonder if there will be differences in acceptance among age groups, races/ethnicities, level education, etc.
Very fascinating - when we first started using automatic calling for data collection, it was more than a bit of disaster but it seems like AI would be more acceptable. I particularly like that you are trying to collect FHH. You may want to connect with Lori Orlando and her group at Duke who are doing a lot of work on FHH in primary care.
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Jack Westfall
jwestfall@aafp.org 11/20/2021Great poster and abstract. thanks