SRFP036: Establishing Prescription Drug Affordability as a New Vital Sign in Primary Care: Findings from a Community Health Center

Rita Kuwahara, MD, MIH

Abstract

Context: Access to medicines is essential in primary care, yet, nationwide, there has been a significant rise in patients’ out-of-pocket costs for medicines. In 2018, U.S. prescription drug spending was $335 billion, and 1 in 4 people had difficulty affording medicines, with heightened Congressional interest in lowering drug costs. Objective: To assess how often patients at a federally qualified health center had difficulty affording their medicines and identify strategies to routinely assess medication affordability during the clinic visit. Study Design: Cross-sectional mixed methods quantitative-qualitative quality improvement survey. Setting: Primary care internal medicine clinic at a Connecticut community health center serving 1,582 patients with Medicaid, 360 with Medicare, 750 with private insurance, and 639 without insurance in 2019. Population Studied: Fifty health center patients with primary care clinic appointments in February 2020 were surveyed using random cross-sectional sampling. Patients over age 18 who spoke English, Spanish and/or Portuguese were included and patients who did not provide consent were excluded. Intervention: Using a questionnaire in English, Spanish and Portuguese, 50 adult patients were surveyed on their ability to afford their medicines since their last clinic visit and in the past year during the clinic visit intake process. The clinic’s 18 primary care physicians were then surveyed on their clinical practice adjustments when caring for patients unable to afford their medicines and the clinic’s two 340B affiliated pharmacies were briefly interviewed to further assess medication cost barriers. Main Outcome Measure: Percent of patients unable to afford their medicines. Results: Of patients surveyed, 22% had difficulty affording their medicines in the past year and 16% had difficulty affording their medicines since their last visit. One patient paid $700 for medicines at one pharmacy, later costing $16 at another pharmacy. Of physicians surveyed, 100% wanted to know if patients cannot afford their medicines, and pharmacies noted they are not required to tell patients if discounted medication cash prices are cheaper than insurance. Conclusion: Patients often cannot afford their medicines and, while comprehensive policy reform is needed, at the clinic level, patients may benefit from a screening question asking if they can afford their medicines during each clinic visit’s routine intake process to improve medication access.
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Jack Westfall
jwestfall@aafp.org 11/21/2021

This is a great topic and research study. Nice work. Thanks

Gillian Bartlett
gillian.bartlett@health.missouri.edu 11/21/2021

Great poster and presentation - as a pharmacoepidemiologists, I am always amazed how often the issue of medication costs are avoided on both sides of the desk to the detriment of the patient. I think we need to work on supporting patients to be able to discuss this without feeling stigmatized or shamed. Great work and I look forward to seeing more.

William R. Phillips
wphllps@uw.edu 11/21/2021

Very important research question with a potential actionable change in routine patient care in the PC setting. An important next step would be to survey patients on how they would receive such questions and how to best phrase screening. To implement this into routine in care, clinicians will want to be reassured that they won't offend their patients with these questions. Check into a similar line of routine questioning about health literacy. I'd consider some caution in turning any new intervention into a routine "vital sign." It did not work out so well with pain scoring as "the new VS" and probably lead to more overuse of opiates. Thanks for sharing your work here at NAPCRG. - Bill Phillips

Diane Harper
harperdi@med.umich.edu 11/22/2021

Thank you for sharing your work with NAPCRG!

Andy Pasternak
avpiv711@sbcglobal.net 11/26/2021

Really well done. I saw an example of this the other day at my optometrists office where I think had the provider known the financial issues, they may have come up with a different solution

Louise Acheson
11/29/2021

I learned something from this presentation that I had not known: that insurance companies charge pharmacies a fee for checking on patients' out-of-pocket costs, precluding comparing OPC's for several alternative drugs. This should be subject to a policy change! Thanks for presenting this work at NAPCRG.

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